what happened to the human interface

My research project is about the subway of Rome and its wayfinding sysytem. How to make easy understandable your location upperground when being underground? Connecting the two geographical spaces is a widespread and complex topic that it’s still going on in the wayfinding field. The way the subway and the public transports in Rome are maintained – in a typical italian way, by adding more than replacing – it’s not just a detail. This behaviour makes people consider the metro as a second choice. How to make the company and user closer, making the wayfinding a different experience?

This is the process:

go to the project